Print On Demand Instructions

Simple and Clear Order Instructions:

  1. Browse Our Collection: Take your time and explore our wide range of product categories, like t-shirts, mugs, and tote bags. Find the perfect canvas for your personalized creation!

  2. Place Your Order: Once you've chosen your product, go ahead and place your order.

  3. Design Submission: After placing your order, you'll have 16-48 hours to submit your design or text via email to sales@memoriex.co.uk. We'll hold your order until we receive your design.

  4. Design Review (Optional): For some personalized items, we may review your design to ensure quality and printability. We'll contact you via email if any revisions are needed before final confirmation.

  5. Confirmation and Production: Upon your final confirmation of the design (if applicable), your order will be released for production.

  6. Delivery: Allow 5-20 working days for delivery, depending on the selected item.

  7. Dispatch Notification: You'll receive an email notification once your order is shipped.

Regarding Personalized Item Returns:

Please note: Due to the personalized nature of these products, returns or exchanges are not accepted unless there's a defect in the product itself. We kindly ask you to double-check your design and size selection before placing your order.