Shipping policy
Shipping Policy
Free Standard Shipping on All Orders!
We're happy to offer free standard shipping on all orders, regardless of the amount.
Understanding Delivery Timeframes:
While we strive for the fastest delivery possible, please be aware that shipping times can vary depending on several factors:
- Order Processing (2-5 days): This allows us to prepare your order for shipment, which may involve collecting items from different locations.
- Shipping Selection (3-25 days): Depending on the product's weight, dimensions, and material, we choose the most efficient shipping method with a reputable carrier. This timeframe can fluctuate.
- Potential Delays: Unforeseen circumstances like bad weather, force majeure events, and national holidays (both in origin and destination countries) could further extend delivery times.
Transparency is Key:
To keep you informed, you'll receive a shipping confirmation email with tracking information once your order ships. This allows you to monitor its progress and estimate its arrival date.
Additional Information:
- We currently only offer domestic shipping within the United Kingdom.
- For expedited shipping options (if available), additional costs will apply.
- We do not ship to PO boxes or APO/FPO addresses.
- International Shipping Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges can vary widely by country and product type
Returns & Exchanges:
For details on returns and exchanges, please refer to our dedicated Returns & Exchanges policy.
We're Here to Help:
If you have any questions about our shipping policy or your order's delivery status, please don't hesitate to contact us at support@memoriex.co.uk.
Warm regards,
The MEMORIEX Team