Help Centre: Reach Out to Our Customer Support Team

Memoriex Help Centre: Your One-Stop Shop for All Things Gifting!

Help Centre: Need Help Finding the Perfect Gift?

The Memoriex Help Centre is your go-to resource for all your gifting needs. Whether you're searching for a unique keepsake or have a specific question about your order, our dedicated team is here to assist you. We understand the importance of finding the perfect gift, and we're committed to providing exceptional customer support to make your shopping experience effortless and enjoyable.

How to Reach Our Help Centre:

We offer two convenient ways to connect with our dedicated customer support team:

  • Email: Send us an email at [support(at)memoriex.co.uk]. We aim to respond to all inquiries within [Response Timeframe]. To expedite the process, please provide detailed information about your inquiry.
  • Online Form: Alternatively, fill out the contact form on our website [Contact Us Page]. Briefly describe your inquiry and include your name and email address. We'll get back to you as soon as possible.

Discover the Perfect Present with Memoriex

Our knowledgeable customer support team can assist you in various ways:

  • Finding the Perfect Gift: Browse our diverse collection of thoughtful gifts and unique keepsakes to find the perfect present for any occasion. We offer personalized recommendations if you need assistance.

Order Tracking and Changes:

  • Order Inquiries: Need help placing an order, tracking a shipment, or making changes to an existing order? Our team is here to guide you through the process from start to finish.

Returns and Refunds:

  • Returns and Refunds: Initiating a return, requesting a refund, or have questions about our return policy? We'll be happy to assist you with a smooth and hassle-free process.

General Inquiries:

  • General Inquiries: Have any other questions or feedback? We're here to listen and provide prompt assistance.

We Value Your Time:

Your time is valuable, and we understand that. That's why we strive to respond to all inquiries promptly, even if you reach out outside our business hours:

  • Monday to Friday: 9:00 AM - 5:00 PM
  • Saturday & Sunday: 10:00 AM - 2:00 PM

If you contact us outside these times, we'll get in touch with you as soon as possible during the next business day.

Connect with Memoriex on Social Media:

Stay up-to-date on our latest arrivals, special offers, and gift inspiration by following us on social media!

Thank you for choosing Memoriex! We're here to make your gifting experience exceptional.

Warm regards,

The Memoriex Team

Memoriex Help Centre