Privacy policy

At MEMORIEX, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect:

We may collect personal information, such as your name, email address, shipping address, and payment details when you place an order or create an account on our website. Additionally, we may collect non-personal information, such as your IP address, browser type, and device information, to enhance your browsing experience and improve our services.

How We Use Your Information:

We use the information we collect to process and fulfil your orders, communicate with you about your purchase, provide customer support, and personalize your shopping experience. We may also use your information to send you promotional offers, newsletters, or updates about our products and services, but only if you have provided your consent to receive such communications.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. We utilize encryption technology, firewalls, and secure servers to safeguard your data. However, please note that no data transmission over the internet or electronic storage method can be guaranteed as 100% secure, and we cannot guarantee the absolute security of your information.

Data Sharing:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide the requested services. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and gather information about user behaviour. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality and user experience of our website.

Children's Privacy:

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child, please contact us immediately.

Data Breaches:

While we implement security measures to protect your information, there is always a risk of data breaches. In the event of a data breach, we will notify you promptly and take necessary steps to mitigate the risk.

Data Security:

While we implement industry-standard security measures to protect your information, there is always a risk of data breaches. In the event of a data breach, we will notify you promptly and take necessary steps to mitigate the risk.

 Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be posted on this page, and the revised date at the top of the page will indicate the effective date of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our customer support team. We will be happy to assist you and address any concerns you may have.

Thank you for entrusting MEMORIEX with your personal information. We are committed to maintaining your privacy and providing you with a secure and enjoyable shopping experience.

Warm regards,
The MEMORIEX Team