1. Jewellery Care

Necklaces · Earrings · Rings · Bracelets · Watches

Your jewellery pieces are designed to be cherished heirlooms. Whether you've chosen sterling silver, gold-plated pieces, or fashion jewellery, proper care ensures they maintain their lustre and beauty for generations.

Daily Care

• Remove jewellery before bathing, showering, or swimming to prevent tarnishing
• Take off rings and bracelets before exercising, gardening, or housework
• Apply perfumes, lotions, and hairspray before putting on jewellery — never after
• Gently wipe each piece with a soft lint-free cloth after wearing
• Remove jewellery before sleeping to prevent tangling and damage

Storage

• Store each piece separately in soft pouches or a lined jewellery box
• Keep away from direct sunlight, which can fade gemstones and materials
• Avoid storing in bathrooms where humidity causes tarnishing
• Use anti-tarnish strips in your jewellery box for silver pieces
• Hang necklaces and chains to prevent tangling

Cleaning

• Use lukewarm water with a small drop of mild washing-up liquid for routine cleaning
• Gently clean intricate details with a soft-bristled brush
• Rinse thoroughly and pat dry immediately — never air dry
• Polish silver with a proper silver polishing cloth to restore shine
• Consider professional cleaning annually for precious metals and gemstones

Back to top

2. Beauty & Skincare

Serums · Moisturisers · Argan Oil · Cosmetics · Supplements

Our beauty and skincare range contains carefully selected ingredients that deliver the best results when properly stored and used.

Storage

• Store in a cool, dark place away from direct sunlight and heat sources
• Avoid bathrooms where steam and temperature changes degrade active ingredients
• Ideal storage temperature is 15–25°C for most beauty products
• Keep lids tightly closed after each use to prevent oxidation
• Store bottles upright to prevent leakage
• Refrigerate vitamin C serums and eye creams for enhanced freshness

Shelf Life

• Check the PAO (Period After Opening) symbol — typically 6–12 months for natural products
• Note the expiry date on all products before use
• Natural and organic products have shorter shelf lives due to fewer preservatives
• Discard products if you notice changes in colour, scent, or texture

Application Tips

• Always patch-test new products on a small area of skin before full application
• Use clean hands or applicators to avoid introducing bacteria into products
• Follow the recommended usage frequency on each product label
• Layer products from thinnest to thickest consistency for best absorption

Back to top

3. Apparel & Textiles

Clothing · Scarves · Knitwear · Silk · Cashmere · Loungewear

Our apparel collection spans a wide range of fabrics and finishes. Always check the care label on your garment first.

Washing

• Always follow the care label — when in doubt, hand wash in cool water
• Use a gentle, colour-safe detergent for delicate fabrics
• Wash dark colours inside out to preserve colour vibrancy
• For knitwear and cashmere, hand wash only in cool water with specialist wool detergent
• Silk items should be hand washed or dry cleaned — never machine washed

Drying

• Reshape garments while damp and dry flat to prevent stretching
• Avoid tumble drying delicate fabrics — air dry away from direct heat and sunlight
• Hang structured garments on padded hangers to maintain shape
• Never wring or twist delicate fabrics

Ironing & Storage

• Iron silk and delicate fabrics on the lowest setting with a pressing cloth
• Steam is preferable to direct ironing for most knitwear
• Store folded knitwear flat — never hang, as this causes stretching
• Use cedar blocks or lavender sachets to deter moths in storage
• Store seasonal garments in breathable cotton bags, not plastic

Back to top

4. Home & Garden Items

Cushions · Throws · Ornaments · Planters · Wall Art · Decorative Pieces

Home and garden pieces from Memoriex are chosen for their aesthetic and durability. Proper care keeps them looking showroom-fresh for years.

Soft Furnishings

• Check care labels — most cushion covers can be removed and machine washed on a gentle cycle
• Spot clean throws with a damp cloth for minor marks
• Air out cushions and throws regularly to keep them fresh
• Fluff cushion inserts regularly to maintain shape

Ornaments & Decorative Pieces

• Dust regularly with a soft, dry microfibre cloth
• Avoid abrasive cleaners that can scratch or dull surfaces
• For resin or painted pieces, avoid prolonged exposure to direct sunlight to prevent fading

Garden & Outdoor Items

• Bring decorative outdoor items inside during harsh winter months
• Clean with mild soapy water and a soft brush — rinse and dry thoroughly
• Apply a protective sealant to porous materials like terracotta annually
• Store planters in a frost-free location during winter to prevent cracking

Back to top

5. Candles & Fragrance

Soy Candles · Wax Melts · Reed Diffusers · Room Sprays · Perfumes

Candles and fragrance products create atmosphere and mood. Follow these guidelines to get the most from every burn and ensure safe, long-lasting use.

Candle Care

• On the first burn, allow the wax to melt to the full edge of the container — this prevents tunnelling
• Trim the wick to 5mm before every burn for a clean, even flame
• Never burn a candle for more than 4 hours at a time
• Keep candles away from draughts, which cause uneven burning and soot
• Never leave a burning candle unattended or within reach of children and pets
• Place on a heat-resistant surface away from flammable materials
• Stop burning when 1cm of wax remains to protect the container

Reed Diffusers & Room Sprays

• Flip reeds every 1–2 weeks to refresh the scent throw
• Keep diffusers away from direct sunlight and heat sources to slow evaporation
• Store room sprays upright in a cool, dark place
• Avoid spraying directly onto fabrics or polished surfaces

Perfume Storage

• Store perfumes away from light, heat, and humidity — a bedroom drawer is ideal
• Keep in original bottles to minimise air exposure
• Avoid storing in bathrooms where temperature fluctuations degrade the fragrance

Back to top

6. Bags & Accessories

Handbags · Wallets · Belts · Scarves · Sunglasses · Hats

Bags and accessories are everyday companions. With the right care, they'll maintain their structure, colour, and finish for years of stylish use.

Leather & Faux Leather

• Wipe clean with a soft, slightly damp cloth — never soak or submerge in water
• Condition genuine leather every 3–6 months with a specialist leather conditioner
• Store stuffed with tissue paper to maintain shape when not in use
• Keep in a dust bag away from direct sunlight to prevent fading and cracking
• Avoid contact with perfume, oils, and alcohol-based products

Fabric Bags

• Spot clean with a damp cloth and mild detergent
• Check care labels — some fabric bags are machine washable on a gentle cycle
• Air dry fully before storing to prevent mildew

Sunglasses & Eyewear

• Clean lenses with the microfibre cloth provided — never use paper towels or clothing
• Rinse with lukewarm water before wiping to remove grit that can scratch lenses
• Store in the hard case when not in use to protect frames and lenses
• Avoid leaving in a hot car, which can warp frames and damage lens coatings

Back to top

7. Glassware & Ceramics

Crystal · Wine Glasses · Mugs · Plates · Vases · Bowls

Our glassware and ceramics collection includes both everyday pieces and luxury crystal. Proper handling and cleaning keeps them sparkling and chip-free.

Washing

• Hand wash crystal and fine glassware in warm (not hot) water with mild washing-up liquid
• Avoid sudden temperature changes — never pour boiling liquid into cold glass
• Check if items are dishwasher safe — many decorative pieces are hand wash only
• Wash one piece at a time to avoid chipping from contact with other items
• Use a soft cloth or sponge — never abrasive scourers

Drying & Polishing

• Dry immediately with a lint-free cloth to prevent water spots
• Polish crystal with a microfibre cloth for a streak-free shine
• Hold glasses by the base when drying — not by the stem, which can snap under pressure

Storage

• Store glasses upright — never stacked rim-to-rim, which causes chipping
• Use felt dividers or individual sleeves for crystal storage
• Keep in a cupboard away from strong odours that glass can absorb

Back to top

8. Electronics

Gadgets · Speakers · Chargers · Smart Devices · Tech Accessories

Electronic gifts require careful handling to ensure safe, long-lasting performance. Always read the manufacturer's manual included with your product.

General Care

• Keep electronics away from water, moisture, and extreme temperatures
• Use only the charging cable and adaptor supplied or recommended by the manufacturer
• Avoid overcharging — unplug once fully charged where possible
• Keep vents and ports clear of dust using a soft brush or compressed air
• Never drop or subject to strong impacts

Cleaning

• Power off and unplug before cleaning
• Wipe surfaces with a slightly damp microfibre cloth — never spray liquid directly onto devices
• Use isopropyl alcohol (70%) on a cloth for sanitising touch surfaces
• Clean charging ports gently with a dry toothpick or soft brush

Storage

• Store in original packaging or a protective case when not in use
• Keep away from magnetic fields which can affect performance
• For battery-powered devices stored long-term, charge to 50% before storing

Back to top

9. Food, Snacks & Supplements

Gourmet Foods · Teas · Chocolates · Health Supplements · Gift Hamper Items

Food and supplement products require careful storage to maintain freshness, flavour, and nutritional value. Always check individual product labels for specific guidance.

Storage

• Store in a cool, dry place away from direct sunlight and strong odours
• Reseal packaging tightly after opening to maintain freshness
• Refrigerate items as directed on the label once opened
• Keep supplements in their original containers with lids tightly closed
• Store teas and coffees in airtight containers away from moisture and strong smells

Shelf Life & Safety

• Always check the best before or use by date before consuming
• Do not consume products that show signs of spoilage, unusual odour, or discolouration
• Follow recommended daily intake guidelines for supplements
• Keep out of reach of children unless specifically designed for them
• Consult a healthcare professional before taking new supplements if you have medical conditions

Back to top

10. Pet Products

Pet Accessories · Beds · Toys · Grooming Products · Feeding Items

Our pet products are selected with animal safety and comfort in mind. Regular cleaning and maintenance keeps your pet healthy and your products in great condition.

Cleaning & Hygiene

• Wash pet bedding weekly on a hot cycle to eliminate bacteria and allergens
• Clean food and water bowls daily with hot soapy water or in the dishwasher if safe
• Wipe down hard pet toys with a pet-safe disinfectant regularly
• Machine wash soft toys on a gentle cycle and air dry fully before returning to your pet
• Clean grooming tools after each use and store dry to prevent rust

Safety

• Inspect toys regularly for signs of wear — discard if broken or frayed to prevent choking hazards
• Ensure all products are appropriate for your pet's size and breed
• Never use human cleaning products on pet items — use pet-safe alternatives only
• Check that collars and harnesses fit correctly and are not causing discomfort

Back to top

11. Stationery & Paper Goods

Notebooks · Journals · Pens · Art Supplies · Gift Cards · Planners

Stationery and paper goods are both functional and beautiful. With the right care, premium notebooks and writing instruments will serve you for years.

Notebooks & Journals

• Store flat or upright — avoid stacking heavy items on top which can warp covers
• Keep away from moisture and humidity which can cause pages to ripple
• Use a bookmark rather than folding pages to preserve the spine
• For leather-bound journals, condition the cover occasionally with leather balm

Pens & Writing Instruments

• Store pens horizontally or nib-down to prevent ink from drying out
• Replace caps immediately after use to prevent drying
• Clean fountain pen nibs monthly by flushing with cool water
• Keep away from extreme heat which can cause ink to expand and leak

Back to top

12. Toys & Games

Board Games · Puzzles · Educational Toys · Collectibles · Novelty Gifts

Toys and games from Memoriex are chosen for quality and longevity. Proper care ensures they remain safe, functional, and enjoyable for years of play.

Cleaning

• Wipe hard plastic toys with a damp cloth and mild soap — rinse and dry thoroughly
• Clean board game pieces with a dry or slightly damp cloth — avoid soaking
• Store puzzles in their original boxes or sealed bags to prevent piece loss
• Disinfect frequently touched toys regularly, especially for young children

Storage & Safety

• Store in a cool, dry place away from direct sunlight which can fade colours
• Check age recommendations — ensure toys are appropriate for the child's age
• Inspect regularly for broken parts, sharp edges, or loose components
• Keep small parts away from children under 3 years old
• Store battery-operated toys with batteries removed during long periods of non-use

Back to top

13. Wooden & Natural Materials

Wooden Gifts · Bamboo · Rattan · Cork · Natural Fibre Items

Natural materials have a warmth and character that improves with age when properly cared for. Avoid the common pitfalls that cause warping, cracking, and fading.

Wooden Items

• Wipe clean with a slightly damp cloth — never submerge in water or put in the dishwasher
• Dry immediately after any contact with moisture
• Oil wooden items with food-safe mineral oil every few months to maintain condition
• Keep away from direct heat sources and radiators which cause cracking and warping
• Avoid prolonged exposure to direct sunlight which bleaches the wood

Bamboo & Rattan

• Dust regularly with a soft dry cloth or vacuum with a brush attachment
• Wipe with a lightly damp cloth for deeper cleaning — dry immediately
• Apply a thin coat of linseed oil annually to prevent drying and cracking
• Keep indoors or in covered outdoor areas — prolonged rain exposure causes deterioration

Back to top

14. Metal Items

Stainless Steel · Copper · Brass · Pewter · Engraved Metal Gifts

Metal gifts from Memoriex range from engraved keepsakes to functional homeware. Each metal type has specific care needs to maintain its finish and prevent corrosion.

Stainless Steel

• Wipe with a damp microfibre cloth in the direction of the grain
• For stubborn marks, use a small amount of bicarbonate of soda with water
• Dry thoroughly after cleaning to prevent water spots
• Avoid steel wool or abrasive pads which scratch the surface

Copper & Brass

• Polish with a specialist copper or brass cleaner to restore shine
• A paste of lemon juice and salt works as a natural alternative polish
• Rinse thoroughly and dry completely after polishing
• Apply a thin coat of wax to slow future tarnishing

Engraved Metal Gifts

• Clean engraved areas gently with a soft toothbrush to remove debris from grooves
• Avoid harsh chemicals that can damage engraving finishes
• Store in a soft pouch to prevent surface scratches

Back to top

15. Footwear

Shoes · Boots · Slippers · Sandals · Trainers

Quality footwear is an investment. Regular cleaning and conditioning keeps shoes looking their best and extends their lifespan significantly.

Leather Footwear

• Wipe off dirt and mud immediately with a damp cloth — never let it dry on the leather
• Apply a matching shoe cream or conditioner regularly to nourish the leather
• Polish with a soft brush or cloth to restore shine
• Use shoe trees to maintain shape and absorb moisture between wears
• Waterproof with a specialist leather protector spray before first wear

Fabric & Trainer Footwear

• Remove laces and insoles before cleaning
• Hand wash with mild detergent and a soft brush — avoid machine washing where possible
• Air dry naturally away from direct heat — never tumble dry
• Stuff with newspaper while drying to maintain shape

General Storage

• Store in shoe boxes or breathable bags to protect from dust
• Keep away from direct sunlight and heat which dries out materials
• Rotate footwear regularly to allow each pair to air and recover between wears

Back to top

16. Bath & Body

Bath Bombs · Body Scrubs · Soaps · Shower Gels · Massage Oils · Spa Sets

Bath and body products are designed to be a sensory experience. Proper storage preserves their fragrance, texture, and effectiveness until the moment of use.

Storage

• Store bath bombs in a cool, dry place — humidity causes them to fizz prematurely
• Keep soaps and scrubs away from standing water between uses
• Store massage and body oils away from direct sunlight which degrades the oils
• Keep lids tightly closed on shower gels and liquid products
• Use within the recommended timeframe after opening for best results

Usage Tips

• Patch test new products on a small area of skin before full use
• Use a dry spoon or spatula to scoop scrubs and balms — wet hands introduce bacteria
• Rinse skin thoroughly after using scrubs to remove all product residue
• Follow with a moisturiser after exfoliating to lock in hydration
• Discontinue use if irritation occurs and consult a healthcare professional if needed

Back to top